Terms of service

The agreement covering implementation and the managed service. Last updated July 2026.

The service

Linga provides a managed voice-operations service. It answers approved calls, follows the operation agreed with you, captures structured details, and delivers outcomes to your Linga dashboard and configured channels.

Linga does not take payments from callers or invent prices, availability, commitments, or business facts outside the approved operation.

Implementation and go-live

From €499 once covers discovery, configuration, number or forwarding setup, regression testing, live acceptance, dashboard setup, and 14 days of post-launch tuning. Complex, regulated, integration-heavy, or multi-site work may require a larger written quote.

Implementation is payable before provisioning begins. The monthly service starts only when Linga approves the tested operation for production and records the go-live time.

Subscription and usage

€349 per month includes 500 connected minutes. Additional usage is €0.59 per additional connected minute.

Connected usage is accumulated from final connected seconds across the billing period. Individual calls are not rounded up. Usage and estimated overage are shown in the dashboard.

Plans renew monthly until cancelled. Cancellation before renewal takes effect at the end of the current paid period unless a separate written order says otherwise.

Responsibilities and limits

You provide accurate business facts, hours, services, locations, routing destinations, and authorised operating rules. Linga answers based on the approved version of that information.

Linga is not an emergency service and does not provide legal, medical, financial, or safety-critical professional advice.

Liability is limited to the fees paid in the preceding three months, to the extent permitted by law. Mandatory statutory rights are not excluded.

Questions? hello@trylinga.com